Delivery & Returns

 

Packaging & Giftwrapping

All of our adult pinnies are wrapped in tissue and beautifully boxed as standard; all of our other products are simply wrapped in a cellophane bag for safe delivery. If you opt for gift wrapping, your order will then be wrapped in tissue and our fabulous double-sided bespoke wrapping paper to make it look that extra bit special. 

Standard Delivery - £3.95

We send all of our orders on a 'Royal Mail Signed For' service as standard to make sure that nothing goes astray. This should take 3-5 working days, but is often much quicker.

Next Day Delivery - £6.95

If you would like your parcel a little quicker, you can opt for 'Royal Mail Special Delivery' for £6.95 which guarantees delivery before 1pm the next day, excluding Saturdays. For this option, you need to order before 10am on the day before. Please note that orders placed on this service on a Friday are delivered on Monday, not on Saturday.

Delivery to the rest of Europe - £10.95

Delivery to Europe costs £10.95 and is delivered on a 'Royal Mail Signed For' service.

Delivery to the rest of the World - £13.95

Delivery to the Rest of the World costs £13.95 and is delivered on a 'Royal Mail Signed For' service.

Returns

We want you to be happy with your order and will exchange or offer a full refund for all goods returned to us unused & in a saleable condition within 14 days. If you need to return your order for any reason, please contact us so we can arrange this with you. Please note that, unless your goods are faulty, all returns must be at the customer's expense.  We also recommend that you obtain a proof of postage from your post office if you do pop anything in the post to us.